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FAQ

CONTACT US TODAY
1. Why Some Stones more expensive than others? Expand

Stones that are denser and quarried below ground are difficult & expensive to process. The one above ground are processed cost effectively. Also long distance shipping and rareness of certain stone factors into pricing.

2. What is quality difference of stone from different countries? Expand

Stone qualities and characteristics differ due to geological formations, not geographical boundaries. Stone quarried In one area may contain more of the mineral mica which means more shiny Crystals.

3. What Care and maintenance of Stone is recommended? Expand

Clean with warm water and mild soap. Never use acidic Cleansers or abrasive chemicals. Sealing need to be done after installation and every 1 to 2 years thereafter. Also some sealers provide for only one single application every 12-15 years. Stone impregnators sealer consists of microscopic balls of silicone that attach themselves to crevices inside the stone and act as waterproof shield.

4. Do Granite emit harmful radiation? Expand

Granite don’t emit harmful radiation. Please visit Granite for Marble institute of America website for detailed information.

5. Do Quartz Need any Sealing? Expand

Quartz being non porous need no sealing. It resists staining and stands up to juice, wine, tomato, coffee for other sources of stain. For cleanliness a non porous surface means it will not harbor bacteria or viruses. You can stay confident on cleanliness.

6. How can I get an estimate? Expand

Bring a rough sketch and measurements of the work need to be done and if possible photos also. We will provide you a free in Store estimate. If you like the price then we could schedule in home measurements by Prime Granite & Cabinets.

7. Do you provide warranty on your work? Expand

Yes Prime granite and cabinets gives LIFETIME WARRANTY on all the workmanship. Any fault related to workmanship will be corrected at no cost to you.

8. Can you do my cutting/ fabrication and I do my own installation? Expand

Yes, we can do that according to the measurements provided by you. If you need more adjustments on the installation that will be your responsibility because walls are not square most of the time.

9. Are you Licensed/Insured? Expand

Yes we are C-54 Licensed with state of California (CA LIC # – 1009569).We are fully insured for worker compensation and general liability. We do not subcontract our jobs.

10. What areas do you serve? Expand

We provide service in whole central California from Fresno to Sacramento and from San francisco/Monterey bay to Mariposa mountains.

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